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NEO Smart interactive bike trainer | Tacx

Top Indoor Electric Bike Trainers Tacx Neo SmartTacx NEO Smart Indoor Trainer 2018 Review

Remove the rear wheel, install the chain and off you go. The Tacx Neo offers a direct riding feel thanks to the “real direct drive” concept. A transmission to a roller is not necessary to generate resistance. As the motor is directly connected to the freehub body, there is a lower number of revolutions which in turn reduces running noise significantly. Simply put on the desired cassette for a realistic training ride. After you have removed the rear wheel of your bike, you can clamp the rear stay into the trainer and install the chain. Now you can already start training. The trainer comes with a Bluetooth Smart- and ANT+ interface and can therefore be easily connected to a tablet or smartphone to have your training data in view. Using a tablet even makes an interactive training possible, e.g. with training programmes or videos. The optional Tacx upgrade kit T2990 allows connecting the trainer to a PC, so that you can enjoy the full extent of training-supporting programmes and the virtual Tacx world via the Tacx Trainer 4 Advanced software and a push-button control unit. After the training, you can fold the trainer to a small size and stow it away easily.

· Max. braking power: 2200 watts / 25% gradient
· Simulates gradient
· Virtual flywheel, mass inertia variable up to 125 kg
· Can be used with or without power supply (without electricity, the motor will not simulate a realistic drive downhill)
· Robust yet foldable construction
· Free Tacx Cycling App available for download in the App Store or Google Play Store (compatible with iPad 3, iPhone 4S, Android 4.3 or later)
· Free training with display of speed, cadence, heart rate and power via Tacx Cycling App; interactive training with Real Life Videos (demo video Mont Faron, Toulon, France incl. special Tacx Real Life Videos for tablets available via Cycling App), as well as the use of training programmes, pre-installed fitness tests and the subsequent analysis of your training units is only possible when using a tablet
· Compatible with third-party training apps and software which also support the open ANT+ FE-C protocol, e.g. Zwift, Kinomap, TrainerRoad or BKool
· The trainer can also be used without tablet, smartphone or interface and, in this case, calculates the resistance you would feel on a flat road
· No calibration required

· The display of the heart rate requires a chest strap that is compatible with the tablet or smartphone (e.g. Tacx T1994 Bluetooth/ANT+ chest strap, item no. 2054023)
· For connecting the trainer with your computer, you will need the Tacx upgrade kit Smart T2990, item no. 2115926
· In order to adjust the position and operating distance of the tablet, we recommend using the Tacx tablet holder T2092, item no. 2005692, or the Tacx tablet stand T2098, item no. 2054014
· To fully enjoy the Tacx Virtual Reality worlds with realistic steering and turning in combination with a PC, you can upgrade the trainer with the steering frame T2430 Tacx Neo Track (item no. 2162863)
· Item no.: 2268039 is required for a PC connection in combination with third-party software

· Weight: approx. 21,5 kg
· Robust yet foldable construction
· Suitable for rear stay dropouts for hubs with 5 mm quick-release skewer and a hub width of 130 mm or 135 mm (5 x 130/135 mm QR)
· With optional adapter T2835/T2840 (item no. 2223085) also suitable for bikes with thru axle mount

· Incl. Skyliner front wheel support, special quick release skewer, 1 x lock ring (for 11-tooth top-gear sprocket), 1 x lock ring (for top-gear spockets of 12 teeth or more) and mounting material

Cassette not included!

The Edco-Multisys freehub body comes with a universal mount, suitable for the following cassettes:
Shimano and SRAM: 9-/10-/11-speed (all models)

Note: For Campagnolo, you need a separate freehub body (optionally available with item no.: 2272265)

Both lockrings included are designed for use with the cassettes mentioned above. To fit/remove the lock ring, you need a crank puller with Shimano mount and a chain whip.

The lack of any physical transmission, and in turn any parts that could rattle or rub against each other, ensures this trainer is extremely quiet. In addition, this trainer requires no calibration and suffers no wear and tear. Just like other Smart trainers, the NEO communicates using ANT+ and Bluetooth Smart, allowing it to be connected quickly and easily with Tacx apps. Performance data can be viewed on several devices simultaneously, including your smartphone, bike computer and sports watch. Furthermore, the Tacx NEO features Plug in/Plug out technology and can therefore be used with and without a plug. When the plug is not in use, the trainer will act as a wireless motor brake. This means the trainer will be not be able to speed up during descents. So you can use this trainer anytime and anywhere, even when you don’t have your smartphone with you.

A virtual flywheel dynamically controls the brake force. This means that the resistance is calculated and adjusted continually to simulate natural road resistance. Whereas other trainers use a flywheel to pass the dead center, the NEO uses calculations to predict the movements of the bike and simulate the action of a flywheel.


Data Transfer: Bluetooth 4.0, ANT+
Protocol: FE-C (Fitness-Equipment-Control), PWR (Power), S&C (Speed & Cadence)


Wheel Size: 20″ , 24″ , 26″ , 27.5″ , 28″ , 29″
Axle Type: quick release, thru-axles sold separately
Over Locknut Dimension: 130 mm, 135 mm, (142 mm, 148 mm using separate thru-axle adapter set)
Freehub Body Compatibility: 8-/9-/10-/11-speed Shimano/SRAM (Road), Freehub Body 11-speed for Flux and Neo

Approved For:

Weight Limit: 125 kg rider weight

Note from the manufacturer:

When using a Campagnolo cassette you can use your current lockring. A Shimano/SRAM lockring is included which can be mounted with standard tools.
The Tacx EDCO MULTISYS freehub body is compatible with the following cassettes:
Shimano: (12 splines)
– 9-speed: all models
– 10-speed: all models
– 11-speed: all models

SRAM: (9 splines)
– 9-speed: all models
– 10-speed: all models
– 11-speed: all models

Campagnolo: (4 splines)
– compatible with all models that have sprockets riveted to a spider
– 9-speed (current models): Centaur, Ghibli
– 10-speed (current models): Record, Record Ti, Chorus, Centaur to 2009, Centaur as of 2011
– 11-speed (older models): Record, Record Ti, Super Record / Super Record Ti / Chorus / Athena

not compatible: Campagnolo: (8 splines)
– not compatible with cassettes that feature individual sprockets
– 9-speed (older models): Centaur
– 10-speed (current models): Veloce / Centaur 2009 – 2011
– 11-speed (older models): Centaur


Standalone training:
Tacx Smart trainers also function without being connected to a device; they will simulate a flat road. This is perfect for straightforward, short training as you simply get on and start riding.
As soon as you start pedalling the trainer recognizes it is not connected and calculates the needed resistance for a flat road. In doing so, it takes all relevant factors into account, like rolling resistance and air resistance. This ensures a very realistic simulation of a flat road. The resistance changes progressively: the higher your speed, the higher the resistance.

Plug-in/Plug-out Technology:
The trainer can be used with and without a plug. When riding on the trainer without a plug, it functions like a wireless motor brake (like the Bushido). The permanent motor and electronics are set to generate energy from your movement, enabling the trainer to communicate with apps and control the resistance unit. It features all Smart functionalities, but you will have to keep cycling to maintain the communication and control of the trainer. For an optimal cycling experience we advise you to use the plug. Without one, it cannot simulate descents and when you stop pedalling the trainer will soon come to a stop. Road feel is always available.

Downhill drive:
This feature enables the simulation of a descent and the dead centre in your pedal stroke. When you are going down a mountain in a Tacx Film, virtual world or GPS based training, the wheel keeps spinning. Just like when you´re riding outdoors.

High intelligence:
The innovative power flow design and motor design are enhanced by a highly intelligent mind. The electronics, and especially its firmware, create the trainer. The position of all rotating parts are specified and controlled a thousand times per second. The electronics are 100 % of the time in control of the feeling in the riders legs. The combination of a smart design with Smart electronics create a unique product, making the Neo the only one of its kind. This brute force is harnessed by a highly intelligent mind. True road feel for any person and all slope magnitudes are achieved by the variable inertia control, by using FAST-technology the Neo predicts your movement 1000x per second and adjusts the resistance accordingly.

Innovative motor design:
The Neo derives its strength from an electromotor containing 32 precisely positioned magnets that rotate around 30 coils. The higher the current through the coils, the larger the magnetic force and the higher the brake power. Its motor can generate a maximum power of 2500 watts with a torque of 85Nm, enabling high resistance at low speeds. This means that even the steepest climbs are realistically simulated.

Motor brake:
The motor brake is the most advanced resistance unit producing the most realistic cycling feeling. The resistance is calculated and generated by an electromotor. The motor can both hold back (brake) and drive the wheel or chain, enabling the simulation of a descent. It will keep spinning; just like outdoors you do not have to pedal. This downhill drive feature also enables a realistic simulation of the dead point in your pedal stroke. In addition, the motor brake is the most powerful and can generate high resistance at low speeds. This makes the motor brake especially suited for simulating steep climbs. Due to these features, Tacx trainers with a motor brake are ideally suited for training on mountain stages.

Direct drive:
The bike is placed in the direct drive trainer without its rear wheel; the resistance is applied directly to the rear axle. This causes a more realistic and user-friendly trainer. There are no transmissions causing any loss of power, ensuring a very realistic cycling feeling and accurate measurements of your speed, cadence and power. In addition, there is no wear and no slipping of the tyre; the direct drive is maintenance free and your bike is easily mounted on it.

Road feel:
The Neo is the only trainer featuring road feel, enabling you to experience the sensation of cobblestones, mud and other kinds of roads. You feel the road’s vibrations just like you would outdoors. Each road has certain imperfections causing vibrations in your bike. The Neo is capable of simulating these vibrations and transferring them to your bike by continuously controlling the motor.

LED lamp:
A LED glow provides feedback on how much power you´re pedalling with. When pushing more watts, the light will turn more red.

Factory Number:



– 1 x Tacx Neo Smart T2800 trainer
– 1 x Tacx front wheel support
– 1 x Tacx freehub body
– 1 x Tacx Shimano/SRAM compatible lockring
– 1 x 5 mm spacer
– 1 x Tacx quick release skewer for Road and MTB (5 mm)
– cassette not included
– cassette removal tool not included


Type of trainer Magnets 32 Neodymium magnets
Transmission None
Electrical requirements 110-240 Volt Power indicator Multicolour LED Spot on floor
Connection indicator (ANT/BT) 2 LEDs
Firmware upgradable Yes
Suitable cassettes >2018: Shimano & SRAM: 8 t/m 11 speed. Campagnolo body sold separately
Suitable axles Width of rear fork: Race 130mm, MTB 135mm. Adapters for other widths available
Fitting bikes Supplied with Front wheel support Quick release for road bikes and mountain bikes (5mm)
Max. power (40 km/h) 2200 Watt
Max. slope Simulation of descent Yes
Max. torque Max. brake force Flywheel Flywheel effect Variable to 125kg (275.6lbs)
Calibration No calibration required
Footprint (lxw) 575×750mm (22.6×29.5in)
Height 550mm (21.7in)
Dimensions when folded 620×260×440mm (24.4×10.2×17.3in)
Weight 21.5kg (47.3lbs)
Article number T2800
Wireless communication Control by Smartphone, tablet, ANT+ FE-C bike computers and stand-alone. Connect to computer via ANT+ antenna
Output Speed, cadence and power
Read out on Smartphone, tablet, bike computer, sports watch, computer with ANT+ antenna
Accuracy <1%

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